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Journal of Strategic Management

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ISSN: 1649-3877

Listed by: Cabells and EBSCO

Frequency: 1 Volume + 1 Hard Copy per year

 

Services Trade and IT-Enabled Services: A Case Study of India

JSME Vol 6: Issue 3, 2010

Author(s): Meenakshi Rajeev and B.P. Vani (Institute for Social and Economic Change, Bangalore, India)

Abstract:
Services trade has assumed considerable significance for the Indian economy. The role of IT and IT-enabled services (ITES) is particularly worth mentioning in this context. The growth of this sector has not only helped to improve the current account balance of India, but also generated income and employment. This paper analyses data on services trade provided by the IMF for different countries across the globe and examines India’s position in relation to other countries. In particular, the paper compares India’s exports of IT and ITES (clubbed together in the IMF classification under other business and computer services categories) vis-à-vis some of its competitors in this field. The paper then looks at the trade in IT-enabled outsourcing services from India and examines the strengths and weaknesses of India as an outsourcing location.

Keywords: Services trade, India, Outsourcing, Business Process Outsourcing

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